Frequently Asked Questions

Is The Diamond Concierge an Australian company?
A : Yes. The Diamond Concierge Pty Ltd is an Australian company based in Sydney. You can contact us any weekday during business hours on 1300 375 168. ACN 610 327 547
Why is The Diamond Concierge so competitive?
A : We source from the largest manufacturers in the world who buy directly from the mining companies or have their own mines and manufacture their own goods.
Why should I choose The Diamond Concierge over other retailers?
A : Our expertise is second to none and we can source diamonds more dynamically than chain stores can. The Diamond Concierge operates an efficient business model with reduced overheads. We then pass those savings onto our clients.
Can I come to a physical storefront to see the diamond?
A : The Diamond Concierge has offices in NSW and QLD which you can visit by appointment.
What diamonds can I obtain from The Diamond Concierge?
A : Although we have exceptional deals on 0.50ct, 0.75ct, 1.00ct and 1.50ct stones, we offer to source any diamond. All sizes, all colours and grades.
How long does it take between selecting a diamond and receiving it?
A : Time to shipping can be anywhere from 2 business days to a couple of weeks from the purchase date. The Diamond Concierge uses Brinks and Australia Post for shipping of diamond and jewellery direct to your location.
How much does it cost to get a quote?
A : There is no fee for obtaining a quote and our quotes are obligation free.